Returns & Exchanges

At Rocky Mountain, we stand by our gear and offer a 30-day window for returns or exchanges to ensure you have the right equipment for your next adventure. All items must be in original, unused condition with the tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging and include any documentation provided during the online request process.

• 3.
  Attach the Label

  Print the prepaid shipping label generated by our portal and affix it to the outside of your package, ensuring any old labels are covered.

• 4.
  Drop Off and Track

  Leave your package at any authorized shipping carrier location and keep your tracking number handy until your refund is processed.